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Crowdsourcing guidance on what good services look like

pieces of paper attached to a wall. One reads 'be consistent throughout' and the other one 'have no dead ends'

In this post, we talk about how we crowdsourced knowledge, ideas and expertise to define what a good service looks like. Find out how we did it and why we need your feedback.

Podcast: How the Global Digital Marketplace is helping to tackle corruption, a $2.6 trillion problem

Posted by: , Posted on: - Categories: Global Digital Marketplace, Podcast
Sarah Stewart, Chantal Donaldson-Foyer and Warren Smith sitting around a table in a recording studio

...Marketplace. Corruption in government procurement around the world costs an estimated $2.6 trillion. That’s more than the combined economies of Australia and Indonesia. Chantal and Warren explain how the lessons...

Improving the government’s identity standards

Posted by: , Posted on: - Categories: GOV.UK One Login
two people sitting at a table, one of them looking at a laptop, the other one facing the camera

The government identity standards help public and private sector organisations know that their users are who they say they are. This minimises fraud and error that can cost organisations, and the taxpayer, significant amounts of money. In this post, we talk about the work we're doing to improve the standards and make them easier to use.