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Service design

You can find more information about service design on the dedicated Services in government blog.

Why working with an agile approach matters across the globe

Cyprus’s Digital Services Factory team around a table with sticky notes, using agile methods to help with delivery

At GDS, we use agile to develop services that meet user needs. Our International Advisory team shares what they've learned working internationally to support and scale agile adoption in local contexts.

Making all forms on GOV.UK accessible, easy to use and quick to process

A GOV.UK search page showing 5,624 services matching the term ‘form’

The Collecting Information From Users team explains how their project will help to tackle the long tail of PDF forms on GOV.UK, and how you can get involved.