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Service design

You can find more information about service design on the dedicated Services in government blog.

Building digital foundations globally with service standards

The Digital Services Factory at an event in Cyprus with GDS colleagues.

At GDS, we use the Service Standard to create user-centred services. Our Advisory International team helps other countries to create their own service standards.

Why working with an agile approach matters across the globe

Cyprus’s Digital Services Factory team around a table with sticky notes, using agile methods to help with delivery

At GDS, we use agile to develop services that meet user needs. Our International Advisory team shares what they've learned working internationally to support and scale agile adoption in local contexts.