In this post, we talk about how we crowdsourced knowledge, ideas and expertise to define what a good service looks like. Find out how we did it and why we need your feedback.
Louise Miller - Senior content designer, GDS
The way government thinks about services is changing and so is the way we write guidance for the Service Manual. Here’s what we’ve done so far on our new guidance model and what’s coming up next.
Related content and links
Government Digital Service
Government Digital Service (GDS) is leading the digital transformation of government.
How accessible is your website?
Public sector organisations have a legal duty to make websites accessible by 23 September 2020. Find out how your organisation is impacted at GOV.UK/accessibility-regulations
- Introducing GOV.UK Accounts 22 September 2020
- As social media changes, so does GDS’s Playbook 21 September 2020
- Developers lead cross-government collaboration on GOV.UK Notify 18 September 2020