In this post, we talk about how we crowdsourced knowledge, ideas and expertise to define what a good service looks like. Find out how we did it and why we need your feedback.
The way government thinks about services is changing and so is the way we write guidance for the Service Manual. Here’s what we’ve done so far on our new guidance model and what’s coming up next.
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Government Digital Service
GDS is here to make digital government simpler, clearer and faster for everyone. Good digital services are better for users, and cheaper for the taxpayer.