In this post, we talk about how we crowdsourced knowledge, ideas and expertise to define what a good service looks like. Find out how we did it and why we need your feedback.
Louise Miller - Senior Content Designer, Government Digital Service
The way government thinks about services is changing and so is the way we write guidance for the Service Manual. Here’s what we’ve done so far on our new guidance model and what’s coming up next.
Related content and links
Government Digital Service
Government Digital Service (GDS) builds platforms, products and services that help deliver a simple, joined-up and personalised experience of government to everyone.
Calling all service teams…
Work with GDS to help shape a new single sign-on and identity checking solution for government services. Register your interest now.
Be part of the transformation
If you’re interested in joining us, check out all open opportunities on the GDS careers site.
- We’ve created a new guide for content design recruitment 21 October 2021
- Single sign-on: What we learned during our identity alpha 19 October 2021
- Podcast: Collecting information from users 28 September 2021