Louise Miller - Senior Content Designer, Government Digital Service

Crowdsourcing guidance on what good services look like

Posted by: and , Posted on: - Categories: Service design, Transformation
pieces of paper attached to a wall. One reads 'be consistent throughout' and the other one 'have no dead ends'

In this post, we talk about how we crowdsourced knowledge, ideas and expertise to define what a good service looks like. Find out how we did it and why we need your feedback.