Government Digital Service

Government Digital Service: updates on our 2021-2024 strategy

Tom Read - Chief Executive Officer, Government Digital Service, 20 December 2022 - Digital strategy

18 months on from when we first outlined the GDS strategy for the next 3 years, our CEO Tom Read reflects on what has gone well, where we have adjusted our approach, and where we are now focusing our work.

Understanding user satisfaction on GOV.UK Notify

Ia Croxton - Senior User Researcher for GOV.UK Notify, Government Digital Service, 9 November 2022 - GOV.UK Notify, User research

What GOV.UK Notify learned by sending this year’s satisfaction survey to more people.

The Single Data Environment: joined-up digital analytics

Daisy Wain - Lead Performance Analyst for GOV.UK, Government Digital Service and Tina Mermiri - Head of Data Services, Government Digital Service, 17 October 2022 - Data, User research, Ways of working

How GDS plans to unlock actionable insights through end-to-end visibility of whole user journeys, ultimately enabling better data-driven decisions.

Making it easy to create and publish digital forms on GOV.UK

The GOV.UK Forms Team, 6 October 2022 - Digital Service Platforms, Transformation, Ways of working

The Insolvency Service has published the first form made with GOV.UK Forms, our new digital form-building platform.

An update on One Login for Government

Natalie Jones - Director of Digital Identity, Government Digital Service, 24 August 2022 - Identity Assurance, Service design, Transformation

GDS’s Director for Digital Identity shares progress on government’s single sign-on and digital identity solution.

2 Years of COVID-19 on GOV.UK

Anna Sherrington - Lead Delivery Manager for GOV.UK, Government Digital Service, 25 July 2022 - GOV.UK, People and skills, Ways of working

Follow along with the GOV.UK coronavirus team's challenges and wins whilst working on the government’s response to the pandemic.

How rewriting text messages can help services to save money

Karl Chillmaid - Senior Content Designer for GOV.UK Notify, Government Digital Service, 20 July 2022 - Digital Service Platforms, GOV.UK Notify, Transformation

GOV.UK Notify helped Leicester City Council to reduce the cost of the messages it sends. All it took was a little content design.

Building an inclusive culture at the Government Digital Service

Tom Read - Chief Executive Officer, Government Digital Service, 14 July 2022 - GDS team, People and skills

Making GDS a representative, inclusive place is one of our priorities. Our CEO shares why this matters, what our data show and where we'll focus our efforts.