Service design is an established role in government. In this post, Martin Jordan, Head of Service Design at GDS, gives an overview of the various formats of support and activities available to people working on improving public services in the UK.
The content community team is working to build effective, adaptable and scalable learning experiences for content designers across the public sector. Here's what we're doing to make learning work for everyone.
Alison Pritchard was named interim Director General of the Government Digital Service in August 2019. In this post, Alison shares her journey in government so far and talks about what she's looking forward to delivering in the next few months.
GDS senior creative writers Angus Montgomery and Sarah Stewart discuss the role of writers in government and how clear writing can help people to do their jobs better. If you’re asked to write a blog post, opinion piece or presentation, here are Angus and Sarah’s 10 tips for clear writing.
Over the summer, GDS welcomed 6 interns from the Summer Diversity Internship Programme. They’re all undergraduates or recent graduates, from diverse backgrounds, with a varied set of interests and career goals. Here’s what they’ve been up to as part of their internship.
Arfah Farooq, a community development manager, and Dilwoar Hussain, a senior frontend developer, explain their personal motivations behind starting the 'Muslims at GDS' community, and share their top tips for setting up a community.
The Innovation team at GDS is working hard to bring the objectives we outlined in the Government Technology Innovation Strategy to life, and looking for new opportunities across government. Sue Bateman shares the team's next steps.
Service communities are networks of people from across the public sector who work together to design and deliver an end-to-end service. Here are the benefits that setting up a service community can bring, and how to get started.
We've just completed our discovery phase, during which we researched the digital procurement landscape in 5 different countries. We’re now in the process of defining what our alpha phase will look like. Here's what we've learned and what's next.
This year, HMRC saw their busiest Self Assessment peak and the highest number of tax returns made online. Here’s how GDS and HMRC worked together to prepare for the peak.