This week, there has been a series of events running across the country to celebrate National Get Online Week. We also announced the GDS charity of the year, Dragon Hall.
When designing services or creating content, we always start by thinking about user needs. We create registers in the same way.
We’ve talked before about creating patterns and tools that people building government services can use. We’re finding that other organisations are using them too; Sexual Health: 24 (SH:24) is one of them.
Our larger team meetings were getting longer and communication was becoming harder, so one of our team members suggested hand signals as a way to help with this.
The People Board is elected by everyone in GDS, and is empowered to decide things and delegate tasks to other people and teams in GDS. This is how it works.
This week is National Inclusion Week. I feel like it's a good opportunity to write about my experience of being transgender and transitioning to my identified gender while working as a civil servant.
Rapid hiring and too few induction sessions led to a backlog for new starters, so here's how we updated the induction process.
A content designer's job is to write in the simplest way to help our users do things that are often complex. To make sure the words we use are both clear and accurate, we often need input from experts in a particular area. We’ve found that working together to ‘pair write’ is a good way to do this.
We were delighted to welcome our new minister, Ben Gummer, to the GDS office in Holborn on 15 September, and he made a few important announcements.
It’s been a few months since we last posted here about the Service Manual, the best place to find guidance and tools for government service teams. Here's an update.