Ways of working

The Single Data Environment: joined-up digital analytics

Posted by: and , Posted on: - Categories: Data, User research, Ways of working
A graphic that illustrates a user journey that starts and ends on GOV.UK, but takes the user through other Government Services, at which point GDS loses visibility because the data is managed by other data controllers.

How GDS plans to unlock actionable insights through end-to-end visibility of whole user journeys, ultimately enabling better data-driven decisions.

Why working with an agile approach matters across the globe

Posted by: , and , Posted on: - Categories: People and skills, Service design, Transformation, Ways of working
Cyprus’s Digital Services Factory team around a table with sticky notes, using agile methods to help with delivery

At GDS, we use agile to develop services that meet user needs. Our International Advisory team shares what they've learned working internationally to support and scale agile adoption in local contexts.

Lessons on maintaining staff engagement

Posted by: and , Posted on: - Categories: GDS team, People and skills, Ways of working
A laptop is set up next to a monitor. On the monitor a browser is open on a page that functions a collaborative tool. It contains digital sticky notes that read “Key Organisational Changes & Priorities”, “Wellbeing information & support”, “Network events and initiatives”, “Updates from departmental SCS” as well as smaller notes where the font is too small to read what is written on them.

A year on from moving to remote working, GDS’s Internal Communications team reflects on employee engagement challenges and successes.