The way government thinks about services is changing and so is the way we write guidance for the Service Manual. Here’s what we’ve done so far on our new guidance model and what’s coming up next.
Ways of working
We recently blogged about some changes we were making to our blogs to make sure they meet user needs. We also ran some retro sessions at the end of last year to find out what was working and what wasn’t. Read about what we’ve done so far to address the feedback to make it easier to blog at GDS, and what’s coming up next.
Being agile doesn’t mean simply installing a methodology and then religiously sticking to that methodology. A little while ago we learned that we had a few challenges with GOV.UK delivery. So we had to adapt our approach. Here’s what we did and what we learned.
The GDS Academy has just celebrated the 1,000th graduate on its digital and agile foundation course. In this blog post we speak to 4 graduates about how the course helped them take their digital careers to the next level.
In the last 12 months, things have evolved, the context has changed and so have user needs. One thing that hasn’t changed, though, is that blogging is hugely important to us. Read about some of the changes we’ve made to our blogs and what's coming up.
GDS is working with organisations across government to pilot a new way of working. We're forming networks of people with different skills and from different departments, who will work together to improve end-to-end services that cross departmental boundaries. We’re calling these networks ‘Service Communities’.
Workshops with our department colleagues give us a joint view of our challenges and a shared sense of ownership – but planning and running them is a real skill. To help with your next workshop, we’ve put together our top 10 tips from 6 months of intensive workshopping.