DIT’s data team explain how working in the open resulted in improvements to the GOV.UK Notify service.
Ways of working
Recently we've been blogging a lot about how coronavirus has changed operations within government. Here we share how we changed our community management techniques to cope with the huge increase of user queries and what our top tips to other organisations are.
GDS senior creative writers Angus Montgomery and Sarah Stewart discuss the role of writers in government and how clear writing can help people to do their jobs better. If you’re asked to write a blog post, opinion piece or presentation, here are Angus and Sarah’s 10 tips for clear writing.
Service communities are networks of people from across the public sector who work together to design and deliver an end-to-end service. Here are the benefits that setting up a service community can bring, and how to get started.
The GDS mental health network exists to provide our colleagues with the mental health support and information they need. We do this in a variety of ways. One of them are regular, anonymous, peer-led mental wellbeing Q&As. In this post, you will read about how we organise them and how to ensure they’re a success.
In this guest post, Dean Vipond, lead designer at NHS Digital, describes how they adapted the GOV.UK Design System for use in their health and care services.
We’re now in discovery, researching the digital procurement landscape in 5 countries. The aim is to figure out the most useful work to do in the next phase of the Global Digital Marketplace project, and – ultimately – to help tackle corruption globally. Here's what we've learned so far.
Listen to former Department for Work and Pensions deputy director Kit Collingwood look back on her time in the civil service and discover how she founded the OneTeamGov movement.
We’re often asked to share our learnings - so if you want to explore innovative solutions at low cost, here's our top 5 tips for setting up your own catalyst.
The Academy was recently invited to Ottawa to give leadership, digital and agile awareness courses to Canadian public servants. Find out more about what we did and what we learned from our Canadian counterparts.