Jen Allum, Head of GOV.UK, shares an update on how GOV.UK is responding to evolving user needs and progressing plans to personalise digital interactions with government.
The digital world is rapidly changing, and with it, GOV.UK users' expectations of how they should be interacting with our services and information. Data Labs is a newly formed multi-disciplinary team, passionate about using data in innovative ways to fulfil our users' needs and expectations.
GOV.UK’s current role at the centre of the Coronavirus response shows how vital our plans for trusted, personalised and joined-up interactions are. Jen Allum, Head of GOV.UK, discusses what’s next in being able to offer information and services in response to changing user needs.
Many public sector organisations are feeling pressure on their services because of coronavirus. Read about the products that Government as a Platform offers that help continue essential delivery of services, and support the development of new services required by the situation.
We've added open standards markup to GOV.UK to provide detailed information about a topic directly on the Google search results page. Read about what exactly we did, why we did it, and what's next.
Since 2012, we’ve taken nearly 2,000 government websites and combined them into a single site. But over these last 7 years, both technology and user expectations have changed in profound ways. In this post, Jen Allum talks about the next big phase of GOV.UK.
Listen to this month’s episode of the GDS podcast to hear about the award winning step by step work on GOV.UK. Kate Ivey-Williams and Sam Dub, from the GOV.UK team, explain why and how the navigation was created, and its impact on users.
As GOV.UK marks its sixth birthday, we look at how step by step navigation on the site is making things better for users.
The outgoing head of GOV.UK, talks about his time at GDS, the successes and challenges, and what the future holds for the nation’s website.
With almost a quarter of all search queries on Android devices currently spoken, here's more detail on the work we've been doing to meet the emerging needs of voice assistant users and make government more accessible.