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Government Digital Service, Department for Science, Innovation and Technology

Service meets innovation: The digital Veteran Card is here

A phone screen showing a digital Veteran Card in the GOV.UK One Login app, alongside a physical Veteran Card

Service meets innovation: The digital Veteran Card is here

We’ve launched the first digital document to be stored in the GOV.UK One Login app. Learn more about why this is an important milestone for government, the benefits it brings and how it paves the way for the future.

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Guest post: looking at the different ways to test content

Posted by: Christine Cawthorne and Emileigh Barnes, Posted on: 6 April 2016 - Categories: Content design, User research
Close up of Yoda (Star Wars)

Today we hear from two content experts sharing their thoughts about testing content. Christine works with GDS as a trainer, and is a content strategist. Emileigh is a lead content...

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Building the service manager community

Posted by: Eddie Davies, Posted on: 4 April 2016 - Categories: Service design
Pile of sticky notes - top one reads "what do you want from GDS?"

Eddie Davies is a service manager at Land Registry. Today he shares the experiences of the first cross-government service manager community meeting. Last week around 40 service managers and colleagues...

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An open letter to our new Advisory Board

Posted by: Stephen Foreshew-Cain - former Executive Director, Government Digital Service, Posted on: 31 March 2016 - Categories: GDS team
The journey ahead: Matt Hancock MP on stage with a screen reading "the journey ahead" . Photo taken at Sprint 16 GDS event

...help us because you believe in the same things that we believe. We summarise those things in our Design Principles. We are agile. We put users first. Our first few...

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An open address register

Posted by: Paul Maltby - former Director of Data, Government Digital Service, Posted on: 23 March 2016 - Categories: Data
Image of a row of houses

The government will provide up to £5 million to develop options for an authoritative address register that is open and freely available.

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Getting from data to registers

Posted by: Ade Adewunmi - former Head of Data Infrastructure, Government Digital Service, Posted on: 11 March 2016 - Categories: Digital Service Platforms
Registers poster featuring list of characteristics available here: https://gds.blog.gov.uk/2015/10/13/the-characteristics-of-a-register/

...linked registers is even better. That’s why every register needs to be designed with the wider ecosystem in mind. The Register Design Authority And that’s the focus of the Register...

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Digital principles for a better GDS

Posted by: Alex Holmes, Posted on: 9 March 2016 - Categories: GDS team, People and skills
Photo of GDS team listening to an impromptu talk in the Aviation House offices. Bunting, macbooks, signage.

We’re aiming to bring together how we apply a digital way of thinking and our own design principles to make GDS a better place to work.

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GDS and gender diversity at conferences and events

Posted by: Stephen Foreshew-Cain - former Executive Director, Government Digital Service, Posted on: 8 March 2016 - Categories: GDS team, People and skills
Photo of a woman giving a talk in front of an audience. Slide on the screen reads "Transparent and collaborative". Audience look engaged, and speaker is gesticulating.

Equality and diversity matters a lot to me, and to everyone here at GDS. I wrote about it a couple of weeks ago in my role as Cabinet Office LGB&TI...

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Guest post: building a digital standard for local government

Posted by: Phil Rumens - Digital Services Manager, West Berkshire Council, Posted on: 1 March 2016 - Categories: Digital strategy, Service design
Local government visitors at GDS

Phil Rumens is the Digital Services Manager at West Berkshire Council and the vice-chair of LocalGov Digital. In this post, he talks about creating a Local Government Digital Standard.

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Let's talk about service patterns

Posted by: Lou Downe - former Director for Design and Service Standards, Government Digital Service, Posted on: 29 February 2016 - Categories: Service design
Caseworkers at one of Defra's Environment Agency’s offices

...birth and death of cattle, movement of livestock, getting a fishing license - they all amounted to the same thing. They were all licenses, of a sort. They all involved...

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Writing content for everyone

Posted by: Roz Strachan, Posted on: 23 February 2016 - Categories: Accessibility, Content design
Writing content for everyone

I work as a content designer on the Digital Marketplace and for over a year now, I’ve also been working as a volunteer in adult literacy classes. I’ve been using...

Read more of Writing content for everyone - 27 comments
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