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Stephen Gill - Content Lead for GOV.UK, Government Digital Service

What we need to do to support end-to-end services across government

a poster from one of the workshop with post-it notes with ideas

We need to make sure that the new Service Standard supports everyone in government who is involved in designing and delivering services. So we’ve been working with colleagues across government to work out what challenges the new Service Standard should address. Here’s what we found out.