The updated Service Standard is now live. Here's why we've changed it and what those changes mean for you.
We're getting close to a final draft of the updated Service Standard - here's more detail on what's been added, what's been removed and what's not changing.
We need to make sure that the new Service Standard supports everyone in government who is involved in designing and delivering services. So we’ve been working with colleagues across government to work out what challenges the new Service Standard should address. Here’s what we found out.
We last updated the Service Standard in 2015. Since then, things have moved on. Sign up for one of our workshops to give your feedback on the proposed changes to the Standard.
If you want to make big improvements to content, you have to understand how that content works as part of a service.
Related content and links
Government Digital Service
Government Digital Service (GDS) builds platforms, products and services that help deliver a simple, joined-up and personalised experience of government to everyone.
Calling all service teams…
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Be part of the transformation
If you’re interested in joining us, check out all open opportunities on the GDS careers site.
- Podcast: Collecting information from users 28 September 2021
- Working at GDS as a developer 15 September 2021
- How will the new single sign-on and a GOV.UK Account work together? 8 September 2021