The digital world is rapidly changing, and with it, GOV.UK users' expectations of how they should be interacting with our services and information. Data Labs is a newly formed multi-disciplinary team, passionate about using data in innovative ways to fulfil our users' needs and expectations.
You can find more information about data on the dedicated Data in government blog.
Last month GDS was at TeenTech City 2018 - an event showcasing tech and science careers - where we introduced school pupils to AI through doodling and games of noughts-and-crosses.
The GDS Better Use Of Data has won an award for the Data Science Accelerator programme which we run in conjunction with the Government Data Science Partnership. The award recognised the impact of the programme across the UK public sector, helping to increase data capabilities through the delivery of mentored projects.
Lorna Tang worked with Citizens Advice and its data for 7 months. In this post, she explains how this continued collaboration improves government services, content, policy and user experience.
Innovations in data science provide huge opportunities to improve the way we develop policy, and design and deliver public services. We need to make sure that we are responsible in the way we use data. So, last year, GDS published the beta version of the Data Science Ethical Framework.
Alan Rider from the Department for Transport (DfT) talks about developing the DfT Digital Data Index and how the team went about determining its users' needs.
Across government, departments are beginning to realise not only the value of the data they hold, but also how they can use data science to make more effective, data-informed decisions.
Data infrastructure is about building the foundations for the way government uses data. This work deals with some very technical, system-level infrastructure. So we did some user research.
The Performance Platform measures how government services are performing. The team recently did a rediscovery of its work and now we’re exploring what data we should provide and how we should provide it to enable better decisions about government services.
When designing services or creating content, we always start by thinking about user needs. We create registers in the same way.