How we’re making it easier to access government forms online
How we’re making it easier to access government forms online
What we learned from user research with the public on completing PDF and online forms.
Visualising Foreign Travel Advice
It’s the holiday season, and as millions of people head off on their travels the importance of a single source of authoritative and accurate travel advice becomes particularly relevant. The Foreign and Commonwealth Office (FCO) completed their transition of content …
Security, clarity and the style guide
A few weeks ago Sarah Richards and Ben Terrett visited the Government Security Secretariat (GSS) to talk about copywriting and the GOV.UK style guide. We asked Ben Aung from GSS to write about the visit and the work it has …
This week at GDS
This week Kathy talks about Assisted Digital, a visit from Kazakhstan and a look forward to next week's Digital Leaders meeting. Along with welcoming our new starters, Kathy also talks about next week's meeting to look at the remit of the …
Open Standards show and tell
Last year, we established our definition of an open standard for software interoperability, data and document formats, and the Open Standards Principles that explain our rationale for putting them into government IT. Now we are working on identifying the specific …
How the new GOV.UK homepage is performing
We introduced a new version of the GOV.UK homepage a few weeks ago, and since then we’ve collected lots of data about what’s working and what improvements we can make. We thought we’d share some of the headlines here. You …
Designing assisted digital with the Helen Hamlyn Centre for Design
We’ve started a project with the Helen Hamlyn Centre for Design about how assisted digital support can meet the needs of older people. Peter Ziegler is leading the project and is a specialist in design research in older people and …
This week at GDS
Posted by:
Mike Bracken - former Executive Director, Government Digital Service, Posted on:
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Categories:
GDS team
This week Mike talks about the recruitment hub, the digital services framework, and G-Cloud 4. He also talks about Young Rewired State and welcomes several new starters to government.
Learning from assessments
We've learnt a lot about assessing services over the last few months. James Kemp, acting Service Manager for passport appointment booking at HM Passport Office, attended one of the early assessments and we asked him to write about the experience. …
Organ donation and A/B testing
Posted by:
Tom Loosemore - former Deputy Director, Government Digital Service, Posted on:
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Categories:
GDS team
Some user needs are easier to meet than others. It doesn't take much research to confirm that most people searching for 'bank holiday' care most about when they can next enjoy a long weekend. But what if a user needed …
Digital learning day
A couple of weeks ago, at Manchester TechHub, we held our first digital learning day for the Technology in Business (TiB) Fast Stream; one of the fast stream schemes helping to create digital leaders of the future. The day was …
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Be part of the transformation
If you’re interested in joining us, check out all open opportunities on the GDS careers site.