How we’re making it easier to access government forms online
How we’re making it easier to access government forms online
What we learned from user research with the public on completing PDF and online forms.
What we learned from user research with the public on completing PDF and online forms.
‘What about people who aren’t online?’ is a question we’re often asked on the assisted digital team. So we decided to run a workshop at GDS’ Sprint Alpha event on 17th July to answer it. Rebecca Kemp and Richard Smith …
Mike Beaven talks about how GDS has been helping Technology in Business fast streamers learn about coding and design, the beta release of the employment tribunal fee service and the 'GIST' spending tool, which provides data visualisations of government spending. Next week we're …
Last week we released performance dashboards for six Foreign & Commonwealth Office services, including payment for registering births, marriages and deaths abroad.
Back in June, I wrote about the content dashboard which I built to help editors improve content on GOV.UK. In this update, I’d like to give an example of how it has been used by the GDS team to detect …
There’s an adage in writing circles known as “kill your darlings”, based on a quote by William Faulkner (“In writing, you must kill all your darlings”). The theory goes that writers should be ruthless about cutting the bits of their …
Mike Beaven talks about the new version of the homepage for GOV.UK and the ongoing work to the performance platform as we move more government services onto it with six more Foreign and Commonwealth Office services now moved onto the …
The New Zealand Government Online team has released a sneak preview of their new beta, designed to replace newzealand.govt.nz. Their design mockups look vaguely familiar: Several GOV.UK makers have given the team advice, covering everything from department directory data to …
We are often asked to put content in Frequently Asked Question format (FAQs). They’re a popular convention on the web, but we don’t recommend them and here’s why:
Today we release the latest version of the GOV.UK homepage. Since the last major revision of the page (which Ben wrote about last year), dozens of ministerial departments and other government organisations have joined GOV.UK. Our new homepage makes it …
A few weeks ago, GDS and Land Registry teamed up to build an alpha of their property register service - one of the 25 services we're transforming. To demonstrate the pace of change in agile teams, we gave ourselves one …