Today, we updated the Transactions Explorer, our tool for tracking performance data for the government’s transactional services.
Clifford Sheppard manages the Transactions Explorer for GDS.
Today, we’ve released an updated version of the Transactions Explorer, our tool for publishing performance data for the government’s transactional services. Our list has expanded to include over 700 services, from 17 government departments. For 83 of the biggest services, …
Today we released our third major update to the Transactions Explorer tool. The complete list shows the breadth of transactional services provided by the government, from tax-based transactions with volumes in the millions per year, to applications to burn heather …
One of the most important objectives for the Digital by Default Service Standard project was setting out a consistent way of measuring service performance. Why? Because all too often, there has been no shared understanding of how concepts like ‘customer …
The transactional services list we published two weeks ago was the first time Government had attempted to gather data on all of its services together. Clifford Sheppard, Data Analyst, explains why categories were chosen to manage the data and some …
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