Testing a different way to improve complex public services
...looks like. The Service Standard asks teams to solve whole problems for users, not just optimise parts of a system. This intent is reinforced in the 2025 Blueprint for Modern...
...looks like. The Service Standard asks teams to solve whole problems for users, not just optimise parts of a system. This intent is reinforced in the 2025 Blueprint for Modern...
...(in gov.uk-speak a 'format' is a type of webpage or webapp e.g. a multipart 'guide', a simple answer page, a 'find my nearest' webapp. There are getting on for 10...
...to concentrate on what really matters — writing code that solves peoples' problems — and spend less time worrying about implementation details. For example, our developers care that when a...
...and a major release of new guidance for CTOs which will form part of our digital by default service standard. We've also got more new starters in the team, and...
...18 years. Before joining GDS, I was interim Chief Operating Officer for DDaT at the Home Office. Prior to that, I was the Deputy Director for Digital Delivery. What is...
...plan to do next. It’s not just for women The Women’s group is for everyone, irrespective of gender, who cares about having an equal and diverse workplace – but that’s...
...But the overarching theme – the reason for all this transformation work – was to improve things for the people we serve. "Emphasis from panel on Improving services for our...
...step in delivering on our vision for a modern and accessible government that works better for everyone, as set out in the Blueprint for Modern Digital Government, published earlier this...
...solid evidence that some key elements in the design needed to change. We’d had our doubts about some aspects of the form and the way we were asking for some...
...weather payment postcode 497 cold weather payments postcode search 442 cold weather 358 cold weather payments checker 306 cold weather payments 2012 291 dwp cold weather payment postcode 228 directgov...