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User research

You can find more information about user research on the dedicated User research in government blog.

We’re hiring more user researchers at GDS

Several user researchers across GDS programmes share their personal experiences and what they're working on right now, as part of the GDS Strategy.

A user research lab for all of government

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GDS user research lab

GDS recently moved to a new office, which gave us the opportunity to redesign our user research lab. We use it to carry out research into all the things we deliver, from guidance and standards to common components. Our lab is open to the rest of government so that they can carry out research into their own projects and services.