You can find more information about service design on the dedicated Services in government blog.
After a successful first edition in 2019, Services Week returns as a cross-government event series dedicated to end-to-end, user-focused services. Government organisations all across the country will be offering workshops, training, meet-ups and talks. This blog post tells you what to expect and how to participate.
...writer at GDS, speaks to 2 of the founding members of this community – Kara Kane, Community Lead for User-Centred Design at GDS and Martin Jordan, Head of Service Design...
Service design is an established role in government. In this post, Martin Jordan, Head of Service Design at GDS, gives an overview of the various formats of support and activities available to people working on improving public services in the UK.
...can subscribe to the GDS podcast on Apple Music, Spotify and all other major podcast platforms. You can read a transcript of the podcast on Podbean. Subscribe for blog updates....
In this post, we talk about how we crowdsourced knowledge, ideas and expertise to define what a good service looks like. Find out how we did it and why we need your feedback.
...get to what we’ve just published: the updated Service Standard. You can download a poster of the updated Service Standard here. The updated Service Standard comes into force at the...
Building accessible and effective end-to-end services requires a holistic approach to users and the barriers they can face. Here are some things we’re working on to reduce these barriers.
...OneTeamGov network. You can subscribe to the GDS podcast on Apple Music, Spotify and all other major podcast platforms. You can read a transcript of the podcast on Podbean. Subscribe...
...GitHub to update guidance in the GOV.UK Design System. We also get to dish out the new ‘Contributor’ stickers that @ignaciaorellana designed" https://www.instagram.com/p/BtLrwQeBCzH/ Tuesday "We're at @LeedsGovDesign for #ServicesWeek today....
In 2017 we launched Service Communities, which aimed to create a new way of working on end-to-end government services. Service Communities are networks of people with different skills and from...
If you’re interested in joining us, check out all open opportunities on the GDS careers site.
The GOV.UK app went live in public beta in July 2025. Find out how to download it for free on GOV.UK.