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Service design

You can find more information about service design on the dedicated Services in government blog.

Podcast: The International Design in Government community

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the interviewer and 2 interviewees in the recording studio, the screen behind the says 'Government Digital Service podcast, with Laura, Kara and Martin'

In this episode of the GDS podcast, the founding members of the International Design in Government community talk about how the group began, its development and its impact, and they reveal some top tips on community management. They also discuss the community's past and upcoming events.

Podcast: Improving government services with GOV.UK step by step navigation

Posted by: , Posted on: - Categories: GOV.UK, Podcast, Service design
3 people sitting around a table in a recording studio, speaking to microphones. There is a screen behind them that says 'Government Digital Service Podcast'

Listen to this month’s episode of the GDS podcast to hear about the award winning step by step work on GOV.UK. Kate Ivey-Williams and Sam Dub, from the GOV.UK team, explain why and how the navigation was created, and its impact on users.