You can find more information about service design on the dedicated Services in government blog.
https://governmentdigitalservice.podbean.com/mf/play/c89ubc/GDS_End_to_End_Services_podcast_Ep10_Kate_Ivey-Williams_Sam_Dub_Laura_Stevens_190627_mixdown.mp3 In June’s episode of the GDS Podcast, Kate Ivey-Williams, Service Designer, and Sam Dub, Product Manager, speak about their roles in developing step by step navigation on GOV.UK. Step...
In this post, we talk about how we crowdsourced knowledge, ideas and expertise to define what a good service looks like. Find out how we did it and why we need your feedback.
...get to what we’ve just published: the updated Service Standard. You can download a poster of the updated Service Standard here. The updated Service Standard comes into force at the...
Building accessible and effective end-to-end services requires a holistic approach to users and the barriers they can face. Here are some things we’re working on to reduce these barriers.
Listen to former Department for Work and Pensions deputy director Kit Collingwood look back on her time in the civil service and discover how she founded the OneTeamGov movement.
...GitHub to update guidance in the GOV.UK Design System. We also get to dish out the new ‘Contributor’ stickers that @ignaciaorellana designed" https://www.instagram.com/p/BtLrwQeBCzH/ Tuesday "We're at @LeedsGovDesign for #ServicesWeek today....
...members from 6 organisations including the Department for Work and Pensions, Her Majesty’s Revenue and Customs (HMRC) and Home Office - and the Import-Export community, which has members from 10...
Workshops, talks and training events will be happening across the UK looking at how we can work together to deliver end-to-end, user-focused services. See the agenda, find out why departments are getting involved and how you can take part.
The first cross-government Services Week will be held in January. Learn more about what we'll be doing and how you can contribute and participate.
As GOV.UK marks its sixth birthday, we look at how step by step navigation on the site is making things better for users.
If you’re interested in joining us, check out all open opportunities on the GDS careers site.
