What you can learn from making data user-centred

Data infrastructure is about building the foundations for the way government uses data. This work deals with some very technical, system-level infrastructure. So we did some user research.
You can find more information about data on the dedicated Data in government blog.
Data infrastructure is about building the foundations for the way government uses data. This work deals with some very technical, system-level infrastructure. So we did some user research.
The Performance Platform measures how government services are performing. The team recently did a rediscovery of its work and now we’re exploring what data we should provide and how we should provide it to enable better decisions about government services.
When designing services or creating content, we always start by thinking about user needs. We create registers in the same way.
Data has a vital role to play in developing government policy and in delivering services that meet the needs of people across the UK.
The government will provide up to £5 million to develop options for an authoritative address register that is open and freely available.
It’s time to update you on what’s been happening on our work with data.
The other day, while driving along a local shortcut, I was faced with a ‘road closed’ sign and had to u-turn. Beyond the sign, there was no road where road had been yesterday.
Sam Hall is Head of Publishing Operations at the Office for National Statistics.
Over the last couple of months we’ve run search engine optimisation and analytics workshop sessions for content designers in government departments and agencies.
The product analysts are always keeping an eye on how GOV.UK is performing, and I thought it would be interesting to share a milestone and some other data about user behaviour.