Lorna Tang worked with Citizens Advice and its data for 7 months. In this post, she explains how this continued collaboration improves government services, content, policy and user experience.
Related content and links
Government Digital Service
Government Digital Service (GDS) is leading the digital transformation of government.
How accessible is your website?
Public sector organisations have a legal duty to make websites accessible by 23 September 2020. Find out how your organisation is impacted at GOV.UK/accessibility-regulations