CustomerFirst is a new unit in GDS, set up to explore fresh ways of working in government and modernise public services. The unit launched in January 2026. This blog post shares insight into the work so far and plans for the 2 years ahead.
This week, we published our roadmap for modern digital government, setting out how teams across government are transforming public services through joined‑up platforms, AI adoption, stronger digital infrastructure, investment in talent, smarter funding, and greater transparency.
Find out how we’re breaking down digital barriers to help everyone benefit from public services, wherever they are.
GDS Local is a new unit within the Government Digital Service (GDS) that brings central and local government together to improve how digital public services are designed and delivered. Working alongside councils, we’re helping create services shaped around real lives—easier to use, better connected and built on proven digital foundations.
Hear from the GDS team, in collaboration with colleagues in NHSE, on the results of their pilot using novel Privacy Enhancing Technologies (PETs) to enable international data collaboration on ultra-rare childhood cancer data.
Our new post highlights our work with the Organisation for Economic Cooperation and Development (OECD), reviewing digital government in the Republic of Korea.
What we've learned about GA4 so far, and how to sign up for access to our data, Data Protection Impact Assessment, and schema.
How GDS plans to unlock actionable insights through end-to-end visibility of whole user journeys, ultimately enabling better data-driven decisions.
Government Digital Service Advisory held an event with their commercial suppliers on 11 May at the GDS offices in Manchester. Working together with suppliers, they discussed innovative ways of improving processes and management tools.
Learn how GDS is using documentation-driven development in the One Login for Government programme to help build and improve digital identity services.
If you’re interested in joining us, check out all open opportunities on the GDS careers site.
