Making better choices for the technology we use
...running to several hundred pounds per person per year. We also know that it’s not always easy, cost-effective or obvious how to use the best available tools for a particular...
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Inspiring teenagers: getting schools to beat bogus websites
...is certainly out of the ordinary. But, for those of us involved, it was important for us to take part. Firstly, because these are our future users. Most government services...
Mapping new ideas for the digital justice system
Posted by:
Mike Bracken - former Executive Director, Government Digital Service, Posted on:
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Categories:
Digital Service Platforms
...we can take a cross-government view on how to best use digital to deliver better services for users. Today I want to tell you about one small part of our...
The importance of creating inclusive government services
Posted by:
Ben Carpenter - former Assisted Digital & Digital Take Up Lead, Government Digital Service, Posted on:
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Categories:
Accessibility, Transformation
...needed to do. Other sources they used for help included: What we’re doing next Our plans include: creating new guidance on designing inclusive services for everyone, including users with protected...
Directgov: a quiet history
...to talk about here - one which has, I hope, done more than anything else to help pave the way for our colleagues in GOV.UK. For example. Last week, I...
Sharing Sprint 14
...discussion on the topic of challenges and priorities for 2014. We've included presentations from the parallel discussions below for those of you who couldn't make it, or if you need...
Writing content for everyone
...users are likely to search for. Confidence is fragile It takes a lot to come to adult literacy lessons and ask for help so building up confidence is important. Asking...
Where we’re at, and where we’re going
Posted by:
Stephen Foreshew-Cain - former Executive Director, Government Digital Service, Posted on:
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Categories:
People and skills, Transformation
...support, and guidance so that services and technology work effectively and consistently for the public and government. We’re where the buck stops. For the common good, we'll be holding the...
It takes 2: how we use pair writing
...pair write for people within UK government departments and agencies, but this is no longer the case. Follow Sue on Twitter, and don't forget to sign up for email alerts....
Getting started as a content designer in a product or service team
...for Service Performance. This was a challenging task, for several reasons. It was sometimes difficult to get access to the main user group, for example. Also, government wasn’t necessarily used...
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