...simple digital identity solution that works for everyone”. We recently passed a service assessment for our alpha on identity checking, so we thought we’d share some of our learnings. Prototyping...
...11 private beta partners and over 60% have already published forms. We’ve published 17 forms and we’ve got a pretty healthy pipeline of more forms being worked on. Our remaining...
...roles – all unified around the goal of making the service better for its users. At the Department for Work and Pensions (DWP), service designers started a service community around...
...towards introducing new ways for people to pay for services. This includes pay by bank which will reduce fraud and lost payments, as well as saving significant money for government....
...and operate the full service. What’s next? 2014 will see more public betas, more live services, and huge leaps forward for teams here and across government. Identity, measurement and analytics,...
...better for users and for the teams running the services? So, the first part of this work is to investigate what that means for users. (Because we always start with...
...You’d be forgiven for thinking that it was about the process of design, rather than changing outcomes for users. This is changing though. Service design is moving inside organisations, and...
...partnership with companies or organisations to help us get feedback from their members or users. Government communication traditions At its best, UK government writing has set standards for style. That...
...identification and delivery of priority improvements for GOV.UK. How we’ll test and learn It’s our intention to build a unified GOV.UK experience for business through phased delivery rather than a ‘big bang’ release, and we’ll co-design any solutions we...
...on the live services as well as those in development Blend behavioural data with perception data Be rolled out across government to provided consistent measures for digital transactions As a...
If you’re interested in joining us, check out all open opportunities on the GDS careers site.
The GOV.UK app went live in public beta in July 2025. Find out how to download it for free on GOV.UK.