Joanne Inskip

Joanne Inskip is Senior Customer Insight Manager at the Government Digital Service

Piloting new ways of measuring digital success

Posted by: Joanne Inskip, Posted on: 27 September 2011 - Categories: Measurement and analytics

This post was contributed by Joanne Inskip, Senior Customer Insight Manager at the Government Digital Service: At the start of 2011, the GDS Customer Insight team were given the task of developing a research methodology that could: Measure the …