Blurring boundaries
...submitting a rather lengthy form and being invited for an interview, but I was fortunate to quickly receive an offer, and just over a week later had signed paperwork and...
...submitting a rather lengthy form and being invited for an interview, but I was fortunate to quickly receive an offer, and just over a week later had signed paperwork and...
...staff this week, which includes information about the release of GOV.UK and posters to put up for colleagues. The communications team also hosted the final pre-release workshop for government departments...
...part There’s still time to propose your own event for Services Week 2020. We have suggestions for formats you can run. You can add your event to the open agenda...
...recruiting for more technical writers. Visit the Civil Service jobs board to find out more and apply. Follow Jen on Twitter, and don’t forget to sign up for email alerts....
...questions, including: "I have overpaid my taxes for the last year can I apply for a refund" "is there financial help for someone who is unable to work?" "I had a...
...below) so we should never assume hierarchies and only use them where there are two overlapping user needs such as 'redundancy for employers' vs 'redundancy for employees'. It was obvious...
It’s been a few months since we last posted here about the Service Manual, the best place to find guidance and tools for government service teams. Our biggest news since...
...get relevant results even with the “wrong” search term. On Directgov when a user searches for license they will get results for licence and the term ‘unemployment benefit’ returns Jobseekers’...
...for recipients, and to make work pay. Universal Credit-21st Century Welfare DWP and Cabinet Office have been working closely for several months now, determining the specific requirements from prospective IDPs...
...didn’t need to change the URLs, but if they could it would make for a smoother experience for users. Over the last few months, we’ve helped them all prepare for...