GDS Local is a new unit within the Government Digital Service (GDS) that brings central and local government together to improve how digital public services are designed and delivered. Working alongside councils, we’re helping create services shaped around real lives—easier to use, better connected and built on proven digital foundations.
...check whether any code issues were present in that particular release. The reason behind the second point is a little more subtle. In general, the engagement should be independent of...
...When asked what site they were using, people just said “GOV.UK”. “Inside Government” did not feature in their mental model of the site at all. When we then drew users’...
...more Foreign and Commonwealth Office services now moved onto the platform. This week Mike went up to Scotland to meet the Student Loans Company, one of the 25 exemplar transformation...
The New Zealand Government Online team has released a sneak preview of their new beta, designed to replace newzealand.govt.nz. Their design mockups look vaguely familiar: Several GOV.UK makers have given the team advice, covering everything from department directory data to …
We are often asked to put content in Frequently Asked Question format (FAQs). They’re a popular convention on the web, but we don’t recommend them and here’s why: They’re too...
Today we release the latest version of the GOV.UK homepage. Since the last major revision of the page (which Ben wrote about last year), dozens of ministerial departments and other government organisations have joined GOV.UK. Our new homepage makes it …
...then take that feedback; we’ll make some changes. Angela Jackson, head of product management at Land Registry: [to a service user] If you imagine Land Registry has launched this service...
...paths to map the paths through government services. WALK.GOV linked the emotional content of the services of registering a birth and registering a still birth to desire paths and the...
...with the whole team and we had a couple of really good visitors. We had the Office of the Public Guardian come over who on the 1st of July launched...
...a blog post last summer. This helped us understand how best to work collaboratively with departments and agencies, whilst driving a quick and efficient approach to transformation. The first phase...
If you’re interested in joining us, check out all open opportunities on the GDS careers site.
