We are often asked to put content in Frequently Asked Question format (FAQs). They’re a popular convention on the web, but we don’t recommend them and here’s why:
A couple of weeks ago the content team at GOV.UK won a black pencil at the D&AD awards. Alongside the Design of the Year award it’s been a lovely way to wrap up the first phase of work on GOV.UK.
Today marks the launch of the alpha release of the GOV.UK editorial style guide. Sarah Richards, Content Design Lead on the Delivery team explains why this is important and how it has and will develop and evolve.
When people talk about web design they sometimes take good editorial work for granted. We've already talked about how we are identifying user needs and content titles for gov.uk but this post looks at how we are developing our editorial approach.
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Government Digital Service
GDS is here to make digital government simpler, clearer and faster for everyone. Good digital services are better for users, and cheaper for the taxpayer.