How we’re making it easier to access government forms online
How we’re making it easier to access government forms online
What we learned from user research with the public on completing PDF and online forms.
Getting up to Standard
The Government Digital Strategy says that all new or redesigned digital services will meet the Digital by Default Service Standard from April 2014. Before then, GDS is using the standard to support the Cabinet Office spending controls, to deepen knowledge of …
Moving on from GDS
I've been Creative Lead on the design team at GDS for the last two years, and I'm really thrilled about my next step. On Monday I'm joining the design team at Twitter. I've been asked to write a blog post …
Reforming governance in government technology
We announced in March that we would reform the governance of our technology provision in central government. We need a simpler, clearer model of governance based on user needs. Those users are our colleagues as well as citizens and this …
Benefits of diversity
Sam Sharpe is an Operations Engineer at GDS, working within our Hosting and Infrastructure Team. This post was contributed to by others - see the change history for more details. After a talk by Jordan and Tom at the OpenTech 2013 Conference recently, I was asked if the number …
Identity Assurance: Maintaining Good Practice
On Friday (31 May) we published a new version of the Good Practice Guide (GPG) 45 – Identity Proofing and Verification of an Individual. It can be found on the Cabinet Office site together with the full set of previously …
This week at GDS
Highlights: Transaction work is making progress, including the launch this week of the discovery process for the e-Gates "exemplar" [service transformation to digital] in the Home Office, and the start of writing code for the Carers' Allowance transaction. Agile coaches …
Assisted digital support for the Lasting Power of Attorney
The Assisted Digital team at GDS is working with departments to develop assisted digital support for services being redesigned to be digital by default. The first 25 of these are known as exemplars, as their progress will inform and guide …
This week at GDS
Highlights: The launch of new guides for Chief Technology Officers on the Digital Service Manual. We also published the latest quarterly update on the transaction explorer which for the first time included information about the digital take up of all …
Starting the conversation about providing assisted digital support
We are starting to talk to potential providers of assisted digital support from the commercial, voluntary and wider public sectors. The Assisted Digital team at GDS is working with departments to develop assisted digital support for digital services. This will …
Rebalancing technology across government
Today we are releasing a further iteration of the Government Service Design Manual. We’ve updated this with more guidance for service managers and, for the first time, information for Chief Technology Officers on how government is rebalancing its approach to …
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Be part of the transformation
If you’re interested in joining us, check out all open opportunities on the GDS careers site.