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Government Digital Service, Department for Science, Innovation and Technology

How GOV.UK Pay grew to processing £8 billion in transactions

GOV.UK Pay £8 billion. Showing GOV.UK Pay screen on an iPad and a mobile phone

How GOV.UK Pay grew to processing £8 billion in transactions

Since launching in 2016 GOV.UK Pay has now processed £8 billion in card payments online and over the phone. Here we look at how we’ve used data to grow the product to this milestone.

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GDS blogs round-up

Posted by: The GDS Team, Posted on: 27 February 2015 - Categories: GDS team
GDS blog roundup

As well as this blog, GDS has 14 other blogs about particular specialisms or programmes of work. Here are some stand-out posts from recent weeks. The basic elements of a...

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Registered Traveller service goes live

Posted by: Jeremy Gould, Posted on: 17 February 2015 - Categories: Transformation

...ePassport gates at participating UK international ports if they have a biometric passport Making life easier for business travellers helps to keep the UK competitive. And by allowing travellers that...

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China tourist visas: user research

Posted by: Katy Arnold, Posted on: 16 February 2015 - Categories: Transformation, User research

...don't forget to sign up to email alerts. Transcript: Apply for a UK tourist visa from China - user research case study Home Office user researcher Katy Arnold talks about...

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That was 400 days of delivery

Posted by: Mike Bracken - former Executive Director, Government Digital Service, Posted on: 10 February 2015 - Categories: Digital strategy, GDS team, People and skills, Sprint, Transformation
"Users first" isn't just a throwaway catchphrase: it's the core around which all this change has begun. Users are why we’re here.

Last week, we held an event: Sprint 15. It marked the culmination of the two-year transformation project that began with Sprint 13, when we made our plan clear: there were 400 days to transform government.

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Exemplars making examples of themselves

Posted by: Mike Bracken - former Executive Director, Government Digital Service, Posted on: 5 February 2015 - Categories: Transformation
IPO office

...The people I met down in Newport can see what's wrong, and they're keen to fix it. So work has begun on a new design applications alpha. They’re using agile...

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Sprint 15 round-up

Posted by: The GDS Team, Posted on: 4 February 2015 - Categories: Sprint, Transformation
Sprint 15

...talk about what comes next. We welcomed guests from France, Estonia and the United States, as well as Minister for the Cabinet Office Francis Maude, Martha Lane Fox, and the...

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Sprint 15 next week

Posted by: Mike Bracken - former Executive Director, Government Digital Service, Posted on: 28 January 2015 - Categories: Sprint
Sprint 15

...panel discussion Host: Gerard Grech CEO Tech City Panel members: Jen Pahlka, Executive Director Code for America Mark Thompson, Senior Lecturer University of Cambridge, Joint Owner & Strategy Director Methods...

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Simpler, clearer, Australia

Posted by: Mike Bracken - former Executive Director, Government Digital Service, Posted on: 26 January 2015 - Categories: Transformation
https://twitter.com/sherro58/status/558534830845988864

...and businesses." The emphasis there is on transformation, this is about changing the government to better serve citizens. One of the first items on the DTO's todo list will be...

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This is a vision you should see

Posted by: Mike Bracken - former Executive Director, Government Digital Service, Posted on: 22 January 2015 - Categories: Digital strategy
uk-vision-digital-eu2

Vince Cable, the Secretary of State for Business, gave a speech in Brussels the other day and took digital by default one step further: right across Europe.

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GDS, USDS and sharing expertise

Posted by: Liam Maxwell and Mike Bracken - former Executive Director, Government Digital Service, Posted on: 20 January 2015 - Categories: GOV.UK, Transformation

One of our design principles at GDS is “Make things open: it makes them better.” Since GDS was set up in 2012, working in the open has been a big part of who we are.  It’s great for us to …

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