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Organisations:
Government Digital Service, Department for Science, Innovation and Technology

How GOV.UK Pay grew to processing £8 billion in transactions

GOV.UK Pay £8 billion. Showing GOV.UK Pay screen on an iPad and a mobile phone

How GOV.UK Pay grew to processing £8 billion in transactions

Since launching in 2016 GOV.UK Pay has now processed £8 billion in card payments online and over the phone. Here we look at how we’ve used data to grow the product to this milestone.

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Not the HMRC of old

Posted by: Mike Bracken - former Executive Director, Government Digital Service, Posted on: 27 March 2015 - Categories: Digital strategy, Transformation
HMRC-Digital-Strategy-Report-03

...eighth design principle: build digital services, not websites. With the tax platform doing a lot of the hard interconnecting work behind the scenes, each of these services is built on...

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It’s people who make transformation happen

Posted by: Mike Bracken - former Executive Director, Government Digital Service, Posted on: 26 March 2015 - Categories: Transformation
Redundancy payments - GOV.UK

...developers quickly learnt not just how to built a digital service, but how to design a secure service. Andy Price, a developer, explained how the service would be using GOV.UK...

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Ready for Live: Digital Self-Assessment

Posted by: Chris Mitchell, Posted on: 25 March 2015 - Categories: Transformation

The Digital Self-Assessment service has passed its live Digital by Default Service Standard Assessment. You can now access this via your tax dashboard online. It will make self-assessment fully digital...

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GOV.UK Conference round-up

Posted by: James Thornett, Posted on: 25 March 2015 - Categories: Events, GDS team, GOV.UK
GOV.UK conference 1

...transition to GOV.UK Lesley Twitchen, Design Lead at HMRC Digital Services Standards and style Lorena Sutherland, Content Lead at the Office of the Public Guardian Working with colleagues in your...

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Ready for Live: Find an Apprenticeship

Posted by: Clare McKitrick, Posted on: 24 March 2015 - Categories: Transformation

...Find an Apprenticeship. Join the conversation on Twitter, and don't forget to sign up for email alerts. Transcript Live Find an Apprenticeship Angela Scale, Product Manager, Find an apprenticeship The...

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Environment Agency - 1 year on GOV.UK

Posted by: Paul Leinster, Posted on: 23 March 2015 - Categories: GOV.UK, Transformation
Register as a waste carrier, broker or dealer

...GDS’s exemplar services. It quickly registers customers online. This helps us target our efforts on those that do not operate within the law and it reduces the administrative burden on...

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Ready for live: Apply for a visit Visa from China

Posted by: Jeremy Gould, Posted on: 16 March 2015 - Categories: Transformation

The government's new online Visa application service has passed its Digital by Default Service Standard assessment and is ready to go live. In public beta since June last year, the...

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Ready for live: Make a claim to an employment tribunal

Posted by: The GDS Team, Posted on: 9 March 2015 - Categories: Transformation

...the service again: Make a claim to an employment tribunal. Join the conversation on Twitter, and don't forget to sign up for email alerts. Transcript Make a claim to an...

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GOV.UK isn't finished

Posted by: gov.uk archive author, Posted on: 6 March 2015 - Categories: GOV.UK
The wall of improvement plans

...think GOV.UK is perfect. The opposite is true. While GOV.UK has already made things better for lots of users, our ambition remains sky high. Far from patting ourselves on the...

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Things we don’t talk about when we talk about content

Posted by: Christine Cawthorne, Posted on: 4 March 2015 - Categories: Content design
What we don't talk about when we talk about content

...come from being a robot, we do need those emotions to help keep our users in mind. Follow Christine on Twitter, and don’t forget to sign up for email alerts....

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