How we’re making it easier to access government forms online
How we’re making it easier to access government forms online
What we learned from user research with the public on completing PDF and online forms.
What you can learn from making data user-centred
Data infrastructure is about building the foundations for the way government uses data. This work deals with some very technical, system-level infrastructure. So we did some user research.
Getting the apprenticeship service through private beta
The apprenticeship service passed its private beta assessment in December. Here’s how the Skills Funding Agency worked with GDS to get the service to this stage, and how feedback will be incorporated in public beta.
Service Toolkit: everything you need to build a service in one place
Posted by:
Alexandre Liaume - former Senior Product Manager, Government Digital Service, Posted on:
-
Categories:
Digital Service Platforms, Service design
We’ve launched the Service Toolkit to give teams across government quick access to the resources they need to build and run services.
Growing technical writing across government
GDS is here to support government departments in their digital transformation. Jen Lambourne tells us how she worked with the Ministry of Justice to develop technical writing skills.
Making policy an integral part of digital delivery teams
Digital transformation of services relies on making policy an integral part of digital delivery teams and vice versa. GDS Policy and Engagement Lead Anais Reding explains first-hand the benefits this can bring.
Exploring how government services get made
From a user’s point of view, the definition of a government service is simple: it helps you do something. How services are designed and made across government is far less simple.
2016 on the GDS blog
Posted by:
The GDS Team, Posted on:
-
Categories:
Accessibility, GDS team, People and skills, Service design
It’s the time of the year for ‘Best-of lists’. In keeping with the season, we’ve been looking back over some of the most popular blog posts of 2016. Here’s a selection.
Introducing the next stage of the Service Manual
Posted by:
Alice Noakes - former Product Manager for GOV.UK Design System, Government Digital Service and Ronan Fitzgerald, Posted on:
-
Categories:
Service design
The Service Manual helps people across government build better services and prepare for service assessments. We've spent the past year updating the content and design of the manual. Here is some more detail on our most recent updates.
Polishing our medal content: a cross-government project
The GOV.UK content team has been working with the Ministry of Defence Medal Office and Directorate of Defence Communications to improve the medals content on GOV.UK. GOV.UK is where serving and previous armed forces personnel, and some civilians can find out if they’re eligible, and how to apply.
Looking sideways in the product and service manager community
Ross Ferguson introduces the product and service manager community, explains the importance of communities of practice and invites you to get involved.
Related content and links
Be part of the transformation
If you’re interested in joining us, check out all open opportunities on the GDS careers site.