You can find more information about service design on the dedicated Services in government blog.
...across government that this now happens. What I learned Being an assessor needs preparation too Preparing for a service standard assessment is a real undertaking for a service team. The...
...you do, which one. So we brought together forms that relate to the same or similar tasks. That way we can explain which form to use in which circumstances. And...
Our aim over this parliament is to transform the relationship between the citizen and state: to transform government, together. Service design is a big part of how we plan to do that
...new services. I also spoke about the need for service managers to engage more with each other and form a community. Ben Welby, service manager for Government as a Platform...
Phil Rumens is the Digital Services Manager at West Berkshire Council and the vice-chair of LocalGov Digital. In this post, he talks about creating a Local Government Digital Standard.
...is that by identifying and refining what good looks like for these types of service, it will make it quicker and easier to build better services that focus on users...
...of view to the process. Katy Arnold, Head of User Research and Design at Home Office talks about her experience for us. Recently I joined a GDS service assessment panel...
The new Government Service Design Manual recently passed an alpha assessment and this is what we learned during the alpha.
A couple of weeks ago, our colleagues at NHS.UK wrapped up the first phase of their alpha build.
There’s no point building something good unless you can keep it that way.
If you’re interested in joining us, check out all open opportunities on the GDS careers site.
