Taking care of business on GOV.UK
...can be easy to forget what it’s like for someone who isn’t as familiar, someone who needs something urgently, or someone who needs to do a thing with government before...
Content design
You can find more information about content design as a profession in the Digital, Data and Technology Capability Framework.
Finding things: how we’re breaking down the silos on GOV.UK
...content structure has led to several challenges for users. It means that it is harder than it should be for them to navigate through GOV.UK. It can be challenging for...
Clear writing training helps the whole organisation
Posted by:
Karen Manser and Nick Johnstone-Waddell, Posted on:
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Categories:
Content design, People and skills
Karen is a Publications and Information Officer in the screening team at Public Health England. Nick is responsible for public and professional information for all the national population screening programmes,...
Growing technical writing across government
...recruiting for more technical writers. Visit the Civil Service jobs board to find out more and apply. Follow Jen on Twitter, and don’t forget to sign up for email alerts....
It takes 2: how we use pair writing
...pair write for people within UK government departments and agencies, but this is no longer the case. Follow Sue on Twitter, and don't forget to sign up for email alerts....
Storytelling through blogging: everyone has a part to play
...integral part of what we do at GDS, and blogging helps us do this. What makes a blog 'good' The other week, blog owners from around GOV.UK got together at...
Doing the hard work to make talks readable
The slides aren't the thing. They're what make you pay attention to the thing.
When content design meets service design
Posted by:
Lucy Hartley, Holly Challenger and Stephen Gill - Content Lead for GOV.UK, Government Digital Service, Posted on:
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Categories:
Content design, Service design
...how users think about it rather than breaking it down by departmental responsibility. We used this map to guide us when writing up the user needs for the project. For...
Giving clear presentations
Like ‘bunting in the office’ and ‘cake on release days’, ‘slides with big words’ has become one of GDS’s hallmarks. A few weeks on from Sprint 16 I wanted to write about why we encourage that.
Guest post: looking at the different ways to test content
Posted by:
Christine Cawthorne and Emileigh Barnes, Posted on:
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Categories:
Content design, User research
...and their overall enthusiasm for the site. For example, “How would you use this website to sign up for Every Kid in a Park?” Let people choose their own words...
Related content and links
Be part of the transformation
If you’re interested in joining us, check out all open opportunities on the GDS careers site.
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