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Blog: Government Digital Service

Organisations:
Government Digital Service, Department for Science, Innovation and Technology

Digital Services Framework

Posted by: Louis Hyde, Posted on: 9 July 2013 - Categories: Digital strategy, GDS team, Technology

Now that the application process for our new Digital Services Framework has opened, we thought it would be useful to say a bit more about what it is. What's a framework, you ask? It’s a list of suppliers who’ve been …

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This week at GDS

Posted by: Mike Bracken - former Executive Director, Government Digital Service, Posted on: 5 July 2013 - Categories: GDS team

...you might be dealing with an elderly relative, so to make it a simpler and clearer, faster digital service is a great achievement. We also attended Civil Service Live and...

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Exploring the user needs of technology governance

Posted by: Andrew Greenway, Posted on: 4 July 2013 - Categories: Technology

We’ve been interviewing colleagues across the civil service to establish a clear set of user needs as part of our review of the governance of technology provision in government. We’ve...

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Helping claimants use digital services at Stevenage Jobcentre Plus

Posted by: Richard Smith, Posted on: 4 July 2013 - Categories: Accessibility, Service design

We know that great work is already going on inside and outside government to help people use digital services. We’re collecting examples to share as best practice and to learn from as we develop ideas for assisted digital support. We’ve …

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Pencils

Posted by: Sarah Richards, Posted on: 2 July 2013 - Categories: Content design

A couple of weeks ago the content team at GOV.UK won a black pencil at the D&AD awards. Alongside the Design of the Year award it’s been a lovely way...

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Lasting Power of Attorney Beta

Posted by: Chris Mitchell, Posted on: 2 July 2013 - Categories: Transformation

...legislation, so we weren’t even able to change how it looked, was laid out etc. This interaction between on and offline has been the biggest design challenge, so we’d recommend...

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This week at GDS

Posted by: Mike Bracken - former Executive Director, Government Digital Service, Posted on: 28 June 2013 - Categories: GDS team

...well, Saudi Arabia, we met them. The good news is they’re all looking at us and what we’re doing. So we’re very much seen to be leading. I guess the...

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Meet the Product analysts

Posted by: gov.uk archive author, Posted on: 26 June 2013 - Categories: GDS team

...User research team and Procurement. Now it's the turn of the Product analysts. http://www.youtube.com/watch?v=qZ8Bd8Tza1Q Meet the Product analysts - video transcript Peter Jordan (Product analytics lead, Government Digital Service): The...

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Insights into site search

Posted by: Tara Stockford, Posted on: 24 June 2013 - Categories: Data, User research

Last week, Roo Reynolds wrote about how we’ve been improving site search on GOV.UK. Throughout the past couple of months we’ve been analysing our search data to find out more about how people are searching the site. Here are some …

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Data Science in GDS

Posted by: Dan Collins, Posted on: 24 June 2013 - Categories: Data, GDS team

...products. GOV.UK Content Dashboard With this in mind, I created an internal dashboard primarily focused on the needs of product managers and content designers here in GDS. These people need...

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