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Blog: Government Digital Service

Organisations:
Government Digital Service, Department for Science, Innovation and Technology

How GDS and DWP worked together to improve GOV.UK One Login

Three phone screens showing GOV.UK service pages. One says "Tell us if you get Personal Independence Payment (PIP)", the second says "Do you get Personal Independence Payment?" and the third says "Answer security questions". Above the screens text says "GOV.UK One Login, Modern digital government in action"

How GDS and DWP worked together to improve GOV.UK One Login

Natalie Jones OBE and Cheryl Stevens MBE explain how their teams are joining up to make proving your identity online simpler, giving you more ways to access government services.

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Ready for Live: Find an Apprenticeship

Posted by: Clare McKitrick, Posted on: 24 March 2015 - Categories: Transformation

...Find an Apprenticeship. Join the conversation on Twitter, and don't forget to sign up for email alerts. Transcript Live Find an Apprenticeship Angela Scale, Product Manager, Find an apprenticeship The...

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Environment Agency - 1 year on GOV.UK

Posted by: Paul Leinster, Posted on: 23 March 2015 - Categories: GOV.UK, Transformation
Register as a waste carrier, broker or dealer

...GDS’s exemplar services. It quickly registers customers online. This helps us target our efforts on those that do not operate within the law and it reduces the administrative burden on...

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Ready for live: Apply for a visit Visa from China

Posted by: Jeremy Gould, Posted on: 16 March 2015 - Categories: Transformation

The government's new online Visa application service has passed its Digital by Default Service Standard assessment and is ready to go live. In public beta since June last year, the...

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Ready for live: Make a claim to an employment tribunal

Posted by: The GDS Team, Posted on: 9 March 2015 - Categories: Transformation

...the service again: Make a claim to an employment tribunal. Join the conversation on Twitter, and don't forget to sign up for email alerts. Transcript Make a claim to an...

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GOV.UK isn't finished

Posted by: gov.uk archive author, Posted on: 6 March 2015 - Categories: GOV.UK
The wall of improvement plans

...think GOV.UK is perfect. The opposite is true. While GOV.UK has already made things better for lots of users, our ambition remains sky high. Far from patting ourselves on the...

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Things we don’t talk about when we talk about content

Posted by: Christine Cawthorne, Posted on: 4 March 2015 - Categories: Content design
What we don't talk about when we talk about content

...come from being a robot, we do need those emotions to help keep our users in mind. Follow Christine on Twitter, and don’t forget to sign up for email alerts....

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GDS blogs round-up

Posted by: The GDS Team, Posted on: 27 February 2015 - Categories: GDS team
GDS blog roundup

As well as this blog, GDS has 14 other blogs about particular specialisms or programmes of work. Here are some stand-out posts from recent weeks. The basic elements of a...

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Registered Traveller service goes live

Posted by: Jeremy Gould, Posted on: 17 February 2015 - Categories: Transformation

...ePassport gates at participating UK international ports if they have a biometric passport Making life easier for business travellers helps to keep the UK competitive. And by allowing travellers that...

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China tourist visas: user research

Posted by: Katy Arnold, Posted on: 16 February 2015 - Categories: Transformation, User research

...don't forget to sign up to email alerts. Transcript: Apply for a UK tourist visa from China - user research case study Home Office user researcher Katy Arnold talks about...

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That was 400 days of delivery

Posted by: Mike Bracken - former Executive Director, Government Digital Service, Posted on: 10 February 2015 - Categories: Digital strategy, GDS team, People and skills, Sprint, Transformation
"Users first" isn't just a throwaway catchphrase: it's the core around which all this change has begun. Users are why we’re here.

Last week, we held an event: Sprint 15. It marked the culmination of the two-year transformation project that began with Sprint 13, when we made our plan clear: there were 400 days to transform government.

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