Creating the conditions for transformation
Creating the conditions for transformation
CustomerFirst shares early lessons from its work with the Driver and Vehicle Licensing Agency (DVLA).
What we mean by service design
Posted by:
Lou Downe - former Director for Design and Service Standards, Government Digital Service, Posted on:
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Categories:
Service design
Our aim over this parliament is to transform the relationship between the citizen and state: to transform government, together. Service design is a big part of how we plan to do that
Where we’re at, and where we’re going
Posted by:
Stephen Foreshew-Cain - former Executive Director, Government Digital Service, Posted on:
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Categories:
People and skills, Transformation
...and Alison and others from FCO to get this register built, and built to the right standard. The register platform is a shared resource for government, and the FCO team...
Giving clear presentations
Like ‘bunting in the office’ and ‘cake on release days’, ‘slides with big words’ has become one of GDS’s hallmarks. A few weeks on from Sprint 16 I wanted to write about why we encourage that.
Guest post: looking at the different ways to test content
Posted by:
Christine Cawthorne and Emileigh Barnes, Posted on:
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Categories:
Content design, User research
Today we hear from two content experts sharing their thoughts about testing content. Christine works with GDS as a trainer, and is a content strategist. Emileigh is a lead content...
Building the service manager community
Eddie Davies is a service manager at Land Registry. Today he shares the experiences of the first cross-government service manager community meeting. Last week around 40 service managers and colleagues...
An open letter to our new Advisory Board
Posted by:
Stephen Foreshew-Cain - former Executive Director, Government Digital Service, Posted on:
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Categories:
GDS team
...help us because you believe in the same things that we believe. We summarise those things in our Design Principles. We are agile. We put users first. Our first few...
An open address register
Posted by:
Paul Maltby - former Director of Data, Government Digital Service, Posted on:
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Categories:
Data
The government will provide up to £5 million to develop options for an authoritative address register that is open and freely available.
Getting from data to registers
Posted by:
Ade Adewunmi - former Head of Data Infrastructure, Government Digital Service, Posted on:
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Categories:
Digital Service Platforms
...linked registers is even better. That’s why every register needs to be designed with the wider ecosystem in mind. The Register Design Authority And that’s the focus of the Register...
Digital principles for a better GDS
We’re aiming to bring together how we apply a digital way of thinking and our own design principles to make GDS a better place to work.
GDS and gender diversity at conferences and events
Posted by:
Stephen Foreshew-Cain - former Executive Director, Government Digital Service, Posted on:
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Categories:
GDS team, People and skills
Equality and diversity matters a lot to me, and to everyone here at GDS. I wrote about it a couple of weeks ago in my role as Cabinet Office LGB&TI...
Related content and links
Be part of the transformation
If you’re interested in joining us, check out all open opportunities on the GDS careers site.
Government Digital and Data
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