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Blog Government Digital Service

Organisations:
Government Digital Service, Department for Science, Innovation and Technology

How GOV.UK Pay grew to processing £8 billion in transactions

GOV.UK Pay £8 billion. Showing GOV.UK Pay screen on an iPad and a mobile phone

How GOV.UK Pay grew to processing £8 billion in transactions

Since launching in 2016 GOV.UK Pay has now processed £8 billion in card payments online and over the phone. Here we look at how we’ve used data to grow the product to this milestone.

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Building capability and community through the Government Data Science Partnership

Posted by: Dawn Duhaney, Posted on: 20 July 2017 - Categories: Data, People and skills
Data science conference panel

...Prisons and Probations Service has taken to set up data science and analytics capability. Our colleagues from Defence Science and Technology Laboratory spoke about how they’re embracing open source and...

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Taking care of business on GOV.UK

Posted by: Jeni Street, Posted on: 18 July 2017 - Categories: Content design, GOV.UK, Transformation
3 people looking at a whiteboard with notes and post-its

...pain points with existing content with ‘cognitive walkthroughs’ develop content plans review, redesign and rewrite content check the facts plan for major changes (unpublishing, redirecting) establish evaluation frameworks ‘We’ included...

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Building digital, data and technology capability for government

Posted by: Holly Ellis, Posted on: 13 July 2017 - Categories: People and skills
Holly Ellis portrait

...challenge. Strategically addressing the capability challenge and building common solutions for common challenges is an enormous enabler for government. Departments should be able to focus on delivery rather than the...

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Designed for users and their designs: the latest service from IPO

Posted by: Jamie Edwards, Posted on: 10 July 2017 - Categories: Transformation
apply to register a design page screenshot from GOV.UK

...assessment for our new digital application service for registered designs. Whilst IPO already has a number of core transactional online services, the ‘Apply to register a design’ service is the...

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Working in the open: why being inclusive matters

Posted by: The GDS Team, Posted on: 3 July 2017 - Categories: GDS team, People and skills
Louise Downe portrait

...able to fully express myself means not only feeling comfortable at work, but also being able to fully achieve my potential. Alan Maddrell, Senior Content Designer I want the people...

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Finding things: how we’re breaking down the silos on GOV.UK

Posted by: Holly Garrett, Posted on: 29 June 2017 - Categories: Content design, GOV.UK, User research
A diagram showing the relationship between taxonomy, navigation and user journey as a cycle

...all of government’s content and makes that content clear, easy to find and easy to navigate around. Follow Holly on Twitter, and don’t forget to sign up for email alerts....

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New minister pays a visit to GDS’s new HQ

Posted by: Chris McCann, Posted on: 28 June 2017 - Categories: Digital strategy, Transformation
Parliamentary Under-Secretary of State Caroline Nokes in GDS offices, talking to two members of staff

...more people to go online, so they can access the guidance and services they need – as well as reducing the cost of delivering public services. The Government Digital Service...

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Breaking in a new generation of public speakers

Posted by: lucycarey, Posted on: 21 June 2017 - Categories: People and skills
two speakers delivering a talk

Creative writer Lucy Carey discusses a new peer-led initiative we’ve been developing at GDS to usher more women towards the podium – Break into Public Speaking.

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The pre-election period

Posted by: The GDS Team, Posted on: 21 April 2017 - Categories: GDS team
polling station sign

...21 April and the general election on Thursday 8 June is the pre-election period. This means that we only communicate essential information, in line with the general election guidance for...

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On the road with GDS

Posted by: Kevin Cunnington - former Director General, Government Digital Service, Posted on: 6 April 2017 - Categories: Events, Transformation
group of 5 people discussing something together

...of the Digital Academy was to provide learning opportunities for civil servants. The courses on offer enabled them to work on agile digital development projects that build services to meet...

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