China tourist visas: user research
User research is a large part of what we do here at GDS, but we aren't the only ones hard at work doing it
Transformation
Posts about the digital transformation work GDS and the wider government is undertaking.
That was 400 days of delivery
Posted by:
Mike Bracken - former Executive Director, Government Digital Service, Posted on:
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Categories:
Digital strategy, GDS team, People and skills, Sprint, Transformation
Last week, we held an event: Sprint 15. It marked the culmination of the two-year transformation project that began with Sprint 13, when we made our plan clear: there were 400 days to transform government.
Exemplars making examples of themselves
Posted by:
Mike Bracken - former Executive Director, Government Digital Service, Posted on:
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Categories:
Transformation
Lots of my blog posts in recent months have included a bit of moaning about failure waste - problems created by poorly-designed services, most of them decades old and paper-heavy, that leave their users with nothing but questions.
Sprint 15 round-up
Yesterday we hosted Sprint 15, a chance for colleagues from all over government to catch up, swap notes and tips, and find out more about the digital transformation programme.
Simpler, clearer, Australia
Posted by:
Mike Bracken - former Executive Director, Government Digital Service, Posted on:
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Categories:
Transformation
Terrific news from Australia: the government there has announced a new Digital Transformation Office and tasked it with "using technology to make services simpler, clearer and faster for Australian families and businesses."
GDS, USDS and sharing expertise
Posted by:
Liam Maxwell and Mike Bracken - former Executive Director, Government Digital Service, Posted on:
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Categories:
GOV.UK, Transformation
One of our design principles at GDS is “Make things open: it makes them better.” Since GDS was set up in 2012, working in the open has been a big part of who we are. It’s great for us to …
All crayons left behind - building digital services, not websites for rural payments
Posted by:
Mike Bracken - former Executive Director, Government Digital Service, Posted on:
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Categories:
Transformation
Rural payments is an exemplar that meets the complex needs of farmers, a really important group of users.
Revealing the hidden side of transformation
Posted by:
Mike Bracken - former Executive Director, Government Digital Service, Posted on:
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Categories:
Transformation
We've said before, and no doubt we'll say again: transformation means more than fixing websites. It goes deeper than that, right into the organisations behind the websites.
A big week for Companies House
Posted by:
Mike Bracken - former Executive Director, Government Digital Service, Posted on:
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Categories:
GOV.UK, Transformation
It was my birthday on Wednesday, and Companies House sent me a present: they moved to GOV.UK that day.
Simpler Carer's Allowance digital service now live
Posted by:
Steve Wood - Service Manager for GovWifi, Government Digital Service, Posted on:
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Categories:
Transformation
The new Carer's Allowance digital service goes live today. If you have access to the internet it's now easier than ever to apply for Carer's Allowance. Here's a short film we've made about the service:
Related content and links
Be part of the transformation
If you’re interested in joining us, check out all open opportunities on the GDS careers site.
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