Rapid hiring and too few induction sessions led to a backlog for new starters, so here's how we updated the induction process.
People and skills
A content designer's job is to write in the simplest way to help our users do things that are often complex. To make sure the words we use are both clear and accurate, we often need input from experts in a particular area. We’ve found that working together to ‘pair write’ is a good way to do this.
We hold all-staff meetings to share what we’ve achieved and talk about what we’ll be doing next. People wanted to try an ‘unconference’ so everyone could get more involved.
A lot of the time here at GDS, we think the best way to solve something tricky is to share the problem. It’s a chance for us to get as many brains as possible thinking about the same thing.
Members of the cross-government service manager community recently got together in Bristol to compare notes and swap stories.
Although we’ve been around for quite some time, chances are you haven’t heard of the Delivery Operations (Del Ops) team at GDS. And if you have, you probably don’t have a clear idea of what we do.
Earlier this week, I was asked to speak on this subject at TechUK’s Public Sector 2030 event.
Over the last few years across government, we have collectively learnt a huge amount about how to create products and services that truly meet user needs.
Our job is digital transformation of government, and now feels like a good time to outline how we are going to do that.
We’re aiming to bring together how we apply a digital way of thinking and our own design principles to make GDS a better place to work.