Building a better GOV.UK, step by step
As GOV.UK marks its sixth birthday, we look at how step by step navigation on the site is making things better for users.
You can find more information about content design as a profession in the Digital, Data and Technology Capability Framework.
As GOV.UK marks its sixth birthday, we look at how step by step navigation on the site is making things better for users.
We're not huge fans of PDFs on GOV.UK. We hope this post will help publishers explain to colleagues the problems with using them and support moving towards an HTML-first culture.
...and information we provide to our customers and service users”. This will not be a quick thing to address, but it's worth the investment and is a crucial step towards...
...in visual impairment simulations to highlight accessibility requirements and workshops on how to create data-informed content to meet user needs. They also had the opportunity to listen to some prison...
...in circumstances similar to their own. It’s fine to ask service teams to use their discretion: we trust them, and it’s part of their job. Invite people to collaborate We...
...it’s a good idea to take some time to understand what they do and to incorporate some of the principles into your own practice. There are lots of opportunities to...
...build a service journey on GOV.UK. Driving change on the driving page To pilot this work, we looked at some services that we knew a lot about and that we...
...to inspire and excite increase community involvement in organising and delivering ConCon to 50% cross-government colleagues co-design the best way to achieve community aims together The programme for the day...
We’ve been developing a new design system for government services. GOV.UK Design System will contain all the styles, components and design patterns that teams in government need to create user-centred digital services.
...Do user research to understand how users of transport information think about it (what tasks they need to complete, what words they use to describe their work, and so on),...