Sam Dub

Building a better GOV.UK, step by step

Posted by: Sam Dub and Gabrielle Acosta, Posted on: 17 October 2018 - Categories: Content design, GOV.UK, Service design, Services Programme, Style, content and design

As GOV.UK marks its sixth birthday, we look at how step by step navigation on the site is making things better for users.

Hey GOV.UK, what are you doing about voice?

Posted by: Sam Dub and Mark Hurrell, Posted on: 23 August 2018 - Categories: Digital, Digital strategy, GOV.UK

With almost a quarter of all search queries on Android devices currently spoken, here's more detail on the work we've been doing to meet the emerging needs of voice assistant users and make government more accessible.

Building end-to-end services into GOV.UK

Posted by: Kate Ivey-Williams and Sam Dub, Posted on: 30 November 2017 - Categories: Content design, GOV.UK, Transformation

Doing complex tasks like ‘starting a business’ or ‘learning to drive’ means users have to find lots of different pieces of content and interact with government lots of times. We’ve been working to take all these bits and pieces and build them into a coherent service journey, which will be displayed on a single page.