A new road: my first month at GDS

...they represent 'non-judgemental advocacy’; giving employees the freedom to be themselves. These guidelines are also useful when you’re confronted with situations that could be a little daunting for a new...
...they represent 'non-judgemental advocacy’; giving employees the freedom to be themselves. These guidelines are also useful when you’re confronted with situations that could be a little daunting for a new...
...that: ‘If you know enough to say it's correct, you know too much to say it's clear.’ And it’s true. GDS creative writers and content designers work with this idea...
...plan to do next. It’s not just for women The Women’s group is for everyone, irrespective of gender, who cares about having an equal and diverse workplace – but that’s...
...why. We’d left them in the dark and expected them to accept and understand all the details. We could have shown them a prototype. We should have done. Keep it...
We're hiring quite a lot of new people at GDS, and that's brilliant because there are so many new brains and new skills and new faces to get to know. It's also difficult. It's difficult for those newcomers to know …
...early to improve them. Perhaps one day all operations staff will be known as user researchers ... Join the conversation on Twitter, and don't forget to sign up for email...
...your service and include them in the design and testing of it. This is all too rarely done. A better approach to accessibility A better approach is to help people...
...a service manager and have represented teams in around a dozen service standard assessments; this post is about what I’ve learned from sitting on the other side of the table....
...we have today that let us collaborate with colleagues or connect with customers in real-time didn’t exist. Back then, you still bought your music on CDs. Even the most visionary...
The slides aren't the thing. They're what make you pay attention to the thing.