A few years ago, when I was organising finance and procurement for the GDS user research lab I was gung-ho and eager to get everyone involved and enthusiastic too. It proved a very good move.
Kate works in User Research Strategic Support at GDS.
When we were designing and building our user research lab, we learned a lot about how best to build one. During the past 6 months of running our lab, we've learned even more.
A quick walk around our offices and you’ll see that vertical surfaces, whether wall or not, are both covered and coveted.
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