Writing content for everyone
...users are likely to search for. Confidence is fragile It takes a lot to come to adult literacy lessons and ask for help so building up confidence is important. Asking...
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It takes 2: how we use pair writing
...pair write for people within UK government departments and agencies, but this is no longer the case. Follow Sue on Twitter, and don't forget to sign up for email alerts....
GOV.UK editorial style guide
...as we’ve been preparing it for public release. For instance, we’ve made changes to the guide because of testing results on the recent Inside Government beta. But the key message...
Data Driven Delivery
...name is Richard Sargeant and I joined GDS because I’ve long had a passion for making government work better. Outside Government I’ve worked at Google, and I’ve also been a...
Happy birthday e-petitions - a year in numbers
Posted by:
Pete Herlihy - former Lead Product Manager for GOV.UK Notify, Government Digital Service, Posted on:
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Categories:
Transformation
...sentiment of the petition, these numbers demonstrate the importance of having a forum for people to have their say and interact with politics. The signatories With over a third of...
Writing for a citizen isn’t the same as for a customer
I’ve written web content for everyone from huge corporations to one-person start ups, and from small charities to central government departments. But for the last few months I’ve been writing...
Driving better outcomes through continuous support
Posted by:
Chad Bond - former Deputy Director for Standards Assurance, Government Digital Service, Tyronne Fisher - Senior Technology Adviser, Joyce Tedone - former Consulting Technical Architect, Government Digital Service and Dan Bowden - Head of Digital Operations, UK Export Finance, Posted on:
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Categories:
Transformation
...sets the stage for their service transformation, but is an example of a brilliant way to approach legacy technology transformation via discoveries and charting a course forward directly with the...
Directgov: a quiet history
...to talk about here - one which has, I hope, done more than anything else to help pave the way for our colleagues in GOV.UK. For example. Last week, I...
How we’re making GOV.UK work harder for users
Posted by:
Jen Allum - former Head of GOV.UK, Government Digital Service, Posted on:
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Categories:
GOV.UK
...for users is such an important goal. And why our team is ready to do this now. Follow GDS on Twitter, and don’t forget to sign up for email alerts....
How Design System Day makes our community stronger
Posted by:
Imran Hussain - Community Designer, GOV.UK Design System, Government Digital Service, Posted on:
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Categories:
Digital Service Platforms, GOV.UK, Service design
...designer is there for the whole user journey but where the community is the service. As a team, we’ve been doing collaborative design for a few years and continue to...
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