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APIs for all

Posted by: , Posted on: - Categories: GOV.UK

Update: we've blogged more recently about the current state of APIs on GOV.UK. Last week I talked about GOV.UK's APIs and how we use them to build and monitor the site. Now it's time to say a little more about …

Writing for a citizen isn’t the same as for a customer

Posted by: , Posted on: - Categories: Content design, GOV.UK

I’ve written web content for everyone from huge corporations to one-person start ups, and from small charities to central government departments. But for the last few months I’ve been writing ‘citizen-facing’ content (ie for the public, rather than policy-makers and …