How sharing helps us improve digital services
...in government, but I'm starting to see it happen all over the place. There are some lovely examples of good sharing happening at the Registered Traveller exemplar project at the...
You can now renew a patent online
...the Intellectual Property Office in Newport, which is part of the Department for Business, Innovation & Skills. Follow Emma on Twitter, and don't forget to sign up for email alerts....
Helping government find user needs with analytics
Over the last couple of months we’ve run search engine optimisation and analytics workshop sessions for content designers in government departments and agencies.
Our first video production workshop
...front of three different cameras, so we could compare the footage from each. The cameras were, from cheap to expensive: a smartphone with an external microphone (iPhone 4 & Rode...
Inspiring teenagers: getting schools to beat bogus websites
...workshops that allowed these young people to experience what it is like to work at GDS. The workshop was based on GDS's #StartAtGOVUK campaign. We asked the teens to design...
Thank you Stephen Kelly
...he has played a huge part in delivering the early stages of the UK Government's digital development. Follow Mike on Twitter, and don't forget to sign up for email alerts....
This is what transformation looks like
...can prototype a digital alternative and test it with real people in just a couple of days. Follow Mike on Twitter, and don't forget to sign up for email alerts....
A new digital hub on the Tyne
...in how people work, and how HMRC delivers digital government services. “There’s a phenomenal buzz here, and people are interested in what we’re doing. Not just from elsewhere in HMRC,...
GOV.UK - it's all in the name
...official and can be trusted. The Central Office of Information (COI) had responsibility for managing the guidance until late 2011 when the Government Digital Service took over. The original guidance...
Doing the hard work to make things simple
Our fourth design principle is "Do the hard work to make it simple”. A team working at the Ministry of Justice have been putting that into action recently, trying to...
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