Same name, new ambitions
Same name, new ambitions
A new chapter begins. We unveil the name and vision for the new digital centre for government.
A new chapter begins. We unveil the name and vision for the new digital centre for government.
When we were designing and building our user research lab, we learned a lot about how best to build one. During the past 6 months of running our lab, we've learned even more.
...other strife that’s going on in their lives, being able to claim Carer’s Allowance should be the least of their worries. Kathryn Baxendale, Subject Matter Expert Carer’s Allowance Digital Service...
...camera, recording the sound, setting up the lights and designing motion graphics, editing footage is a skilled job that can take years to learn. Our camera people double as editors...
...its design and build. All new or redesigned digital services being built in government need to meet the digital by default service standard. Services processing or likely to process over...
...on the page - you wouldn’t be able to use it. We’ve written some guidance if you’re writing help text for transactions. When we test transactions we start with little...
...mean code must be perfect. In fact, it shouldn’t be: the majority of time should be spent iterating the design, not making code beautiful. Prototypes are made to be tested...
...It’s important to understand the context in which users are accessing our digital service. The prison visit booking team surveyed over 2,200 callers to the booking lines. They’ve used the...
As we announced in August, it's now possible to make an accelerated property possession online. The service lets a property owner evict a tenant at the end of a tenancy...
...We’ve provided training, support and access to more than 1,000 writers across government, who have published more than 120,000 pieces of content to the site. The word about user needs...
...used for - we will also never allow a non-public sector organisation to register with our gov.uk domain. As part of this and if an authority has a number of...