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Organisations:
Government Digital Service, Department for Science, Innovation and Technology

How GOV.UK Pay grew to processing £8 billion in transactions

GOV.UK Pay £8 billion. Showing GOV.UK Pay screen on an iPad and a mobile phone

How GOV.UK Pay grew to processing £8 billion in transactions

Since launching in 2016 GOV.UK Pay has now processed £8 billion in card payments online and over the phone. Here we look at how we’ve used data to grow the product to this milestone.

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Your friendly neighbourhood GOV.UK

Posted by: Evans Bissessar, Posted on: 30 September 2015 - Categories: GOV.UK
Sub domains

Evans Bissessar talks about the work he's been doing auditing all the gov.uk domains belonging to local authorities.

Read more of Your friendly neighbourhood GOV.UK - 6 comments

Civil servants are users too

Posted by: Stephen Foreshew-Cain - former Executive Director, Government Digital Service and Mayank Prakash, Posted on: 28 September 2015 - Categories: Digital Service Platforms, People and skills

...civil servants use to get all these tasks done. They started with user needs, because civil servants are users too. They talked to, listened to, and observed some civil servants...

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Thanks Mike

Posted by: Stephen Foreshew-Cain - former Executive Director, Government Digital Service, Posted on: 25 September 2015 - Categories: GDS team, People and skills
Mike Bracken making his leaving announcement to staff.

...work done to date and our ambitions for what’s yet to come: “onwards”. That’s the direction we’re all heading; not so much parting ways, more like just forking the repository....

Read more of Thanks Mike - 2 comments

What’s happening with data

Posted by: Stephen Foreshew-Cain - former Executive Director, Government Digital Service, Posted on: 25 September 2015 - Categories: Data, GDS team
Paul Maltby GDS

...and Government Innovation in the Cabinet Office since 2013, and is now leading the data workstream at GDS. His name will ring bells with anyone who’s worked in the data...

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Stuff that matters, done the right way

Posted by: Tom Loosemore - former Deputy Director, Government Digital Service, Posted on: 24 September 2015 - Categories: Transformation
Universal Credit (DWP) screengrab

...from the top of DWP, from Ministers and Permanent Secretary down. The Universal Credit SRO Neil Couling provides exemplary leadership (he’s at every show and tell), chair of the UC...

Read more of Stuff that matters, done the right way - 4 comments

Why GOV.UK Verify matters

Posted by: Mike Bracken - former Executive Director, Government Digital Service, Posted on: 23 September 2015 - Categories: GOV.UK One Login
Programme Director Janet Hughes talking about GOV.UK Verify

...and driving a market, and looking in and acting as one government. Well done to them. Follow GOV.UK Verify on Twitter and don't forget to sign up for email alerts....

Read more of Why GOV.UK Verify matters - 2 comments

My new favourite form. Really.

Posted by: Caroline Jarrett, Posted on: 22 September 2015 - Categories: GOV.UK, User research
Photo of £1000 cash on top of a 2011 HMRC tax return form

...we’re discussing over 100 of them on our design patterns hackpad, and we only publish a pattern on our Service Manual when we’ve got plenty of evidence from user research...

Read more of My new favourite form. Really. - 5 comments

Learning and doing together

Posted by: Mike Bracken - former Executive Director, Government Digital Service, Posted on: 18 September 2015 - Categories: People and skills, Transformation

...is a 12-day introduction to digital delivery. It will prepare anyone who’ll be working on a digital project at DWP in the future for working in an agile, user-focused multidisciplinary...

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Cambridge coding club for girls

Posted by: Tatiana Soukiassian, Posted on: 16 September 2015 - Categories: GDS team, People and skills
Flappy birds game

Last month I was invited to give a talk as at the Cambridge University Computer Science lab.

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It’s not about us, it’s about collaboration

Posted by: Mike Bracken - former Executive Director, Government Digital Service, Posted on: 10 September 2015 - Categories: GDS team, GOV.UK, People and skills, Transformation
Photo of a laptop covered in GDS stickers - including a "Look Sideways" sticker

...their vital role in the future of government as a platform as Pete Herlihy wrote just the other day, the status tracking and notifications platform team is working together with...

Read more of It’s not about us, it’s about collaboration - 1 comment
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