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Government Digital Service, Department for Science, Innovation and Technology

How GOV.UK Pay grew to processing £8 billion in transactions

GOV.UK Pay £8 billion. Showing GOV.UK Pay screen on an iPad and a mobile phone

How GOV.UK Pay grew to processing £8 billion in transactions

Since launching in 2016 GOV.UK Pay has now processed £8 billion in card payments online and over the phone. Here we look at how we’ve used data to grow the product to this milestone.

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Discovering the way people work

Posted by: Louise Auger and Anna Wojnarowska, Posted on: 28 October 2015 - Categories: Digital Service Platforms, Technology
Stuff we'd like to see post-it

Louise Auger from the Home Office and Anna Wojnarowska from GDS are user researchers who are working together to look at technology transition projects across government.

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GOV.UK Verify - one year of public beta

Posted by: The GDS Team, Posted on: 27 October 2015 - Categories: GDS team, GOV.UK One Login

GOV.UK Verify recently passed one year in public beta. Programme Director Janet Hughes talks about what the last year has involved, and why the team is focusing on the months ahead.

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How digital and technology transformation saved £1.7bn last year

Posted by: Stephen Foreshew-Cain - former Executive Director, Government Digital Service, Posted on: 23 October 2015 - Categories: GOV.UK

We’ve always said that transforming government’s approach to digital and technology would save money, and it has.

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I became a civil servant by accident

Posted by: Mark Branigan, Posted on: 21 October 2015 - Categories: GDS team, People and skills, Technology
Mark Branigan and a user

Mark Branigan, a User Researcher for the Digital Marketplace, shares his experience of the Digital and Technology Fast Stream in the Civil Service.

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Introducing GOV.UK Pay

Posted by: Till Wirth - former Lead Product Manager for GOV.UK Pay, Government Digital Service, Posted on: 15 October 2015 - Categories: Digital Service Platforms

Till Wirth talks about moving from alpha to beta of GOV.UK Pay.

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The characteristics of a register

Posted by: Paul Downey, Posted on: 13 October 2015 - Categories: Digital Service Platforms
Post its showing a tamper-proof sequence of immutable entries

We’ve talked about registers as authoritative lists you can trust, but what do we mean when we say “register”?

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How to be agile in a non-agile environment

Posted by: Adam Maddison - former Head of Agile Delivery, Government Digital Service, Posted on: 9 October 2015 - Categories: GDS team
Image of a sign in the countryside that reads "dogs welcome; cats use side entrance"

...your efforts to be agile, and get them to publicly declare their support. Remember that agile is a thing you are, not a thing you do. Revolution is disruptive, which...

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Government as a platform for the rest of us

Posted by: Felicity Singleton, Posted on: 7 October 2015 - Categories: Digital Service Platforms
Better, smarter public services

...afford. For example: look at GOV.UK Verify, which is stimulating the identity services market. It is setting standards, aggregating demand across government and government services, building a whole new market...

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Status tracking - making it easy to keep users informed

Posted by: Pete Herlihy - former Lead Product Manager for GOV.UK Notify, Government Digital Service, Posted on: 5 October 2015 - Categories: Digital Service Platforms
High speed scanner

Pete Herlihy talks about the next stage of the digital notifications platform for government.

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It’s all about people: DVLA delivers real transformation

Posted by: Stephen Foreshew-Cain - former Executive Director, Government Digital Service, Posted on: 2 October 2015 - Categories: Transformation

...of UAT. So, actually consolidating that into one team, which is what we’re doing after ‘Exit’, into one function is a massive opportunity for us. It’s a chance to work...

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