When content design meets service design
...(eg apply, register, or pay for something). With importing and exporting, a lot of the complexity comes from working out whether you need to complete a form - and if...
Thank you Liam
...In his new job, Liam will be in charge of coordinating various strands of technology policy across the Department for Culture, Media, and Sport (DCMS) and Cabinet Office. He’ll be...
What we mean by service design
Our aim over this parliament is to transform the relationship between the citizen and state: to transform government, together. Service design is a big part of how we plan to do that
Where we’re at, and where we’re going
...and Alison and others from FCO to get this register built, and built to the right standard. The register platform is a shared resource for government, and the FCO team...
Giving clear presentations
Like ‘bunting in the office’ and ‘cake on release days’, ‘slides with big words’ has become one of GDS’s hallmarks. A few weeks on from Sprint 16 I wanted to write about why we encourage that.
Guest post: looking at the different ways to test content
Today we hear from two content experts sharing their thoughts about testing content. Christine works with GDS as a trainer, and is a content strategist. Emileigh is a lead content...
Building the service manager community
Eddie Davies is a service manager at Land Registry. Today he shares the experiences of the first cross-government service manager community meeting. Last week around 40 service managers and colleagues...
An open letter to our new Advisory Board
...help us because you believe in the same things that we believe. We summarise those things in our Design Principles. We are agile. We put users first. Our first few...
An open address register
The government will provide up to £5 million to develop options for an authoritative address register that is open and freely available.
Getting from data to registers
...linked registers is even better. That’s why every register needs to be designed with the wider ecosystem in mind. The Register Design Authority And that’s the focus of the Register...
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