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Transformation

Posts about the digital transformation work GDS and the wider government is undertaking.

Building digital foundations globally with service standards

The Digital Services Factory at an event in Cyprus with GDS colleagues.

At GDS, we use the Service Standard to create user-centred services. Our Advisory International team helps other countries to create their own service standards.

Why working with an agile approach matters across the globe

Cyprus’s Digital Services Factory team around a table with sticky notes, using agile methods to help with delivery

At GDS, we use agile to develop services that meet user needs. Our International Advisory team shares what they've learned working internationally to support and scale agile adoption in local contexts.

Why we think online HTML forms are usually better than document-based forms in government

Paper “Welcome to form-a-palooza” sign on a door to a room full of people.

From an initial comparison of different forms technologies, we believe more teams should be using online HTML forms.